Louis & Virginia Jurika
“Since 2009 when we built our home in Whispering Hollow, Buda, for service we have used a half dozen heating and air conditioning individual operators or companies, not to mention the large company that installed the upstairs and downstairs units for the builder but neglected to test the systems nor, as it turned out, install the advertised duct vanes to direct air flow.
After 13 years the downstairs unit quit completely so I called in three different companies and paid each of them for a diagnosis to obtain quotes for repair. I paid $69, $79, and $89 for the three inspections. Two companies recommended replacing the whole system for about $8500 – $9,000. The third company recommended replacing only the failed blower motor and the leaking coil for a total $3400. That company was AIM A/C and Heating Services. And they refunded the $69 service fee.
I had called AIM once before in 2021 and was impressed with their technician Kenny and how thorough he was at the time. Not only that, but company scheduler Angela who answers the phone at 512-312-9080 is extremely efficient and was always quick to respond or keep me posted regarding the arrival of the needed parts. When Kenny had supplied his diagnosis and estimate, Angela set up an appointment for installers Jordan and James. When the parts arrived, they did all the work in a few hours, and they stayed until they had thoroughly tested the entire system both indoors and outside.
If you can tell a good company by the sum of its parts, then AIM is at the top of my list. They are a small local company with five installers who work closely together and obviously pride themselves on their work. Before Jordan and James left they went over the rules of air flow, which ceiling fans to run, which doors to keep closed or open, and the best thermostat settings to work in tandem efficiently.
As well, our downstairs air intake register is an odd size – 30 inches by 12 inches by one inch. Try to find that size filter anywhere, and when and if you do, each filter now costs about $15. AIM will custom cut and deliver that size filter for half the price, and it’s also the much thicker and better quality industrial filter used in offices and hospitals. Definitely use AIM filters.
I have also found that many service companies don’t show up with even a business card or know their Texas license number, but AIM even has that important data embroidered on their company hats – TACLB020409E. Imagine that! And when it came time to install the new filters, company owners Derek and Susie Herring arrived to do it themselves on a 103-degree weekend.
For all these reasons we highly recommend AIM A/C and Heating Services.”