About Us
Established
in April, 2000, A.I.M. (Austin Independent Mechanical)
Heating and Cooling is a 
locally
owned company. Founded by Derek and Susan Herring, the company
was born out of Derek’s natural mechanical ability
and construction background to fix air conditioners. As
a firefighter, Derek used his off-time to hone his skills,
receiving a Master’s license in 1999. Susan, a former
Hays
CISD teacher, joined the business, and runs many of
the day-to-day activities. Since A.I.M.’s first day
in business we have provided the best services and equipment
available to our customers.
From
the small beginning, A.I.M. has grown to include a service
department, an installation department, a weatherization
department, a construction department and a full-time office
staff to better serve you. The company now offers new installation,
replacements, repairs, maintenance and inspection for both
heating and cooling systems in the Buda, Kyle, San Marcos,
and Austin areas, as well as outlying communities. A recent
offering is the LO/MIT™
brand spray Radiant Heat Barrier
that A.I.M. technicians are professionally trained to install.
See our Products and Services page.
You’re welcome to check our credentials. Call the
Better
Business Bureau, check
our testimonials here, or call to ask us for a list
of references. Our work speaks for itself, and we are proud
of it.
As an American
Standard Customer Care™ Dealer we know that customer
satisfaction is the difference. We have a 92%
customer satisfaction rate. Our customers rated us on
our promptness, knowledge, courtesy, neatness, helpfulness
and overall satisfaction with our work.
Our customer referral rate with our American Standard customers
who responded to our survey is 93%. Nearly all said they
would recommend us their friends and family. We think those
numbers are something that we can be proud of, and we continually
strive to improve. We want to be the first company you think
of when you think, “air conditioning” or “heating”.
We are a licensed, insured and bonded company, and a member
of the A/C
Contractors of America. We offer financing options and
maintenance contracts. Contact
us today!
Certifications
- License Number - TACLB020409E
